Chip Support Vista






Chip Support Vista
Dell XPS 410 Diagnostic lights- wont boot up vista?

1 Year old Dell™ XPS™ 410 wont boot? :S
I click shutdown last night. Tried it today and it gets stuck on the Dell (Loading bar) Screen. There are 2 lights on the diagnostic lights. 1 and 4.

http://support.dell.com/support/edocs/systems/xps410/en/SM_EN/adtshoot.htm#wp1056411 Here is the link for the dell page about the diagnostics for it but there are no 1 + 4 combinations. 6 Months ago i had to upgrade my ram to 2 gigs as one of the chips was fault aswell.

Core duo 2 Extreme
2 gigs dell registered ram
500gig harddrive
Mouse keyboard
tv tuner
radeon x1300 ati graphics card (up to date drivers)
Sigmatel HD Audio ( unsupported with vista sp1 - so im not using sp1 as of this moment)

Vista home premium 32 bit.

Anyhelp on the error code or a website with the problem and soultion on it would be helpful. Thanks :P

If 1 and 4 are lit up on the Diagnostic Lights this means "Fatal system board failure detected". If the system is under warranty it will be best to contact Dell as the system will most likely require service.

If the system is not under warranty try removing everything from the system except the CPU, memory, and video card to see if the system will boot. If the system happens to boot see if the Diagnostic lights have changed. If it appears to get further or display a different error add back in one component at a time, and continue to try booting the system. If it gets worse or displays the same error try booting the system with only the memory and CPU to see what it displays. If nothing works the last step will be removing the memory and trying to boot the system with only the CPU installed to see if it gives a different error. If it cannot be determined that any of the components are bad then most likely the motherboard will need to be replaced.

The service manual for this system is located here http://support.dell.com/support/edocs/systems/xps410/en/SM_EN/parts.htm#wp1369292

I hope this helps.



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